Reference

Privacy Policy For Your dauntoto Account

Your account data, wallet records, cookie choices, and device signals sit under one Privacy Policy before you join the lobby where local law permits.

DANA wallet contextOVO account checksGoPay record matchingQRIS scan references09:00-23:00 WIB support
dauntoto Privacy Policy For Your dauntoto Account
CONTACT ROUTES

Three Ways To Reach Privacy Support

Privacy questions need a channel that can confirm you without exposing more data than needed.

Signed-in live chat Live chat keeps your identity check inside the signed-in session.
WhatsApp privacy help Our WhatsApp team asks for your registered phone and last wallet channel, such as…
Privacy request form Use the privacy request form when you need a copy, correction, or deletion check.
PRIVACY CONTROLS

Six Controls We Use For Privacy

Our Privacy Policy is tied to the account flow you actually use: registration, OTP login, wallet matching, cookies, and privacy requests.

Account data collection

We collect the details needed to create and protect your account: mobile number, username, login time, and device signals. The Privacy Policy explains why each record is used before you finish registration.

Wallet record matching

DANA, OVO, GoPay, and QRIS records are kept with transaction references, status, and timestamps. We use those records to match your wallet activity with account requests and support checks.

Cookie choices

Cookies remember your language, session state, and cookie choices. You can clear them through your browser, but a fresh login and OTP check may be needed after removal.

Security logs

Password changes, OTP entries, and new-device checks create security logs. We keep those logs separate from marketing messages so a privacy request can be handled without mixing purposes.

Record retention

We keep account and wallet records only for operational, dispute, and legal needs, then reduce or delete them when they are no longer needed. Exact timing depends on local law.

Data requests

For access, correction, or deletion, start in Account menu > Help > Privacy or use the request form. We verify your identity first so account data is not sent to the wrong person.

Privacy Questions You May Ask

We wrote these answers around the privacy tasks you are most likely to search for before opening or managing an account. Each answer points to the data involved, the account path you can use, and the checks we apply before changing or sharing records. If your case needs a person, support is available daily from 09:00 to 23:00 WIB.

We collect your mobile number, username, password hash, OTP status, login time, and device signals. If you use DANA, OVO, GoPay, or QRIS, we also keep wallet references tied to that account.

Your phone number and OTP status help us confirm that privacy requests come from you. They also help us spot a new-device login before account records or wallet details are shown.

Cookies keep your session active, remember language choices, and store cookie preferences. You can clear them in your browser settings, but you may need to log in again and complete an OTP check.

Yes, you can ask for correction through Account menu > Help > Privacy. We check your identity, compare the request with account and wallet records, then update details that can be changed.

You can ask us to check deletion through Account menu > Help > Privacy. We first settle open wallet records, active security cases, and legal retention needs; the final outcome depends on local law.

We share only the data needed to confirm a DANA, OVO, GoPay, or QRIS transaction, such as reference code, status, and timestamp. We do not share your password or private chat content.

A new-device login may create a security log with device type, time, and approximate network data. We use it to protect your account and may ask for OTP before showing privacy-sensitive records.