Reference

Legal terms before you join

Our legal page puts account rules, payment records and data choices in one place before you open an account.

Indonesia account termsDANA and OVO recordsGoPay and QRIS contextData request path
dauntoto Legal terms before you join
CONTACT ROUTES

Three legal contact routes

Legal questions need a clear path, not guesswork. We route account access, data correction and payment-record queries through channels that create a written trail, so you…

Live chat ticket Use live chat for urgent legal account questions during 09:00-23:00 WIB.
Email record request Email support when you need a copy of account data, payment references or a…
Profile document path For name corrections or ownership checks, head to Account > Profile > Documents and…
ACCOUNT EVIDENCE

Six records we keep clear

A legal page should explain how evidence is handled when your account, wallet or data rights are questioned.

Account identity

Your registered name, phone number and email are used to match account ownership. If you request a correction, we compare the profile entry with the document uploaded through Account > Profile > Documents.

Payment references

DANA, OVO, GoPay and QRIS records are stored as wallet references, not as full payment-account access. This helps us match deposits, withdrawals and disputes without asking for more details than needed.

Login security

We record device, browser, IP region and session timing when you sign in. If you report access you do not recognise, support checks those logs before advising a password change.

Game round records

Legal queries about game activity are checked against round IDs, timestamps and category records. That may include slot-feature rooms, Andar Bahar tables, Tennis Betting markets or Fish Hunter sessions tied to your account.

Cookie choices

Cookies help keep your login active and detect repeated failed access attempts. You can clear them in your browser, but doing so may require a fresh sign-in and another security check.

Change requests

If your legal name, phone or email changes, contact support before making wallet activity. We may pause sensitive account steps until the update is checked against your submitted document.

Legal questions before account use

Before you open an account, it helps to know what we can check, what you can request and where our legal terms affect access. These answers focus on account rights, wallet records, data handling and contact steps. If your question involves eligibility, remember that access depends on local law and may require support verification.

Read the account access terms, privacy terms and payment-record rules before you join. They explain eligibility where local law permits, how wallet references are stored, and which account steps may require identity checks.

Yes. Send your request through email or live chat with your username, registered phone and reason for the request. We check account ownership before sharing data tied to logins, payments or game records.

We use those payment references to match wallet activity to your account, resolve disputes and verify ownership when needed. We do not need access to your payment app beyond the receipt or reference you provide.

Support may ask you to update your profile or upload a document through Account > Profile > Documents. Until the mismatch is checked, some wallet steps may be delayed for legal and account-security reasons.

You can request a change through support. We may confirm your old contact detail, recent login pattern and wallet reference before updating the account, especially if the request follows a password reset.

We keep account, payment and support records for operational needs, dispute handling and legal requests where local law permits. When data is no longer needed, we reduce or remove it according to our retention process.

Contact live chat from 09:00 to 23:00 WIB or email support with your account name and issue. If the question is about eligibility, we will tell you that access depends on local law.